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As a leading Bulkhead Door Installer, New England Bulkhead is committed to ensuring accessibility for all visitors to our website. We strive to provide a user-friendly experience for individuals of all abilities. We continually work to enhance the accessibility and usability of our website, and we adhere to relevant accessibility standards and guidelines.

​ACCESSIBILITY STATEMENT

Accessibility Statement for New England Bulkhead

New England Bulkhead (the “Company,” “we,” “us,” or “our”) is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to provide a positive user experience and effective access to all functionality of this website.

Standards and Compliance

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a reference standard to guide our accessibility efforts. We are continually working to improve the accessibility and usability of our site and apply relevant updates as needed.
In addition to federal obligations under the Americans with Disabilities Act (ADA) Title III — which prohibits discrimination on the basis of disability in places of public accommodation — we are mindful of Massachusetts state requirements. Specifically, we affirm our intent to comply with Massachusetts regulations including 521 CMR (“Massachusetts Architectural Access Board (MAAB) Rules and Regulations”) for digital accessibility where applicable. Massachusetts Government

Measures to Support Accessibility

To support accessibility, we have taken the following steps:

  • We review our website content and technical architecture on an ongoing basis to identify and remediate accessibility barriers.

  • We use features like meaningful link text, alternative text for images, semantic HTML structure, appropriate use of headings and landmarks, keyboard-navigation support, and sufficient color contrast.

  • We train our web-development and content teams on accessibility best practices.

  • We include accessibility considerations in our procurement of third-party tools and platforms.

  • We monitor feedback and aim to act upon any identified issues in a timely manner.

Known Limitations & Work-in-Progress

While we endeavour to make the website fully accessible, there may yet remain areas that do not fully conform to WCAG 2.1 AA standards. For example:

  • Some older PDFs or documents may not be fully tagged for screen readers.

  • Some embedded media may lack fully synchronized captions or descriptions.

  • Some third-party widgets/plugins may present accessibility challenges beyond our full control.
    We are actively reviewing and updating these components—if you encounter an issue, please let us know so we can address it.

Feedback & Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

When contacting us, please include a description of the specific content you found inaccessible, the web page URL (if applicable), the problem you encountered, and your preferred format for response (e.g., large print, audio, braille). We will respond to accessibility requests within [insert timeframe, e.g., 7 business days] and make every effort to provide accessible alternatives or solutions.

Alternate Formats

Where feasible, and upon request, we will make website content or documents available in alternate formats such as large print, braille, audio, or accessible electronic versions.

Ongoing Review

We periodically review and update our accessibility programme, including this statement, to reflect improvements in accessibility, changes to technology, and evolving standards. We review this statement at least annually or sooner if we make substantial changes to our website or services.

Effective Date

This policy is effective as of November 20, 2025.
We reserve the right to update this statement to reflect changes in our website, services, or applicable regulations; when we do, we will post the revised version here and update the “effective date.”

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